Authenticate Anytime: 24/7 Support is Live!

Q: How can I contact the 24/7 support team?

You can reach us via support@entrupy.com anytime, anywhere for immediate assistance.

December 19, 2024

As we bid farewell to 2024, we’re thrilled to introduce a game-changing upgrade for our Entrupy customers: 24/7 luxury authentication support is officially here!

Why 24/7 Support Matters

In the fast-paced world of luxury resale, challenges and questions don’t stick to a 9-to-5 schedule. Whether you’re authenticating a rare Chanel, a classic Louis Vuitton, or an exclusive Dior, you need reliable support at your fingertips. Here’s why this upgrade makes all the difference:

Stay Ahead in the Luxury Resale Market:

The demand for quick, reliable authentication is growing. Having access to 24/7 support ensures your business remains competitive and efficient.

Minimize Downtime:

Disruptions can cost time and money. With round-the-clock expert guidance, you can address issues immediately and keep your operations running smoothly.

Unmatched Peace of Mind:

Knowing help is always just a message away allows you to focus on growing your business and serving your customers.

How Does It Work?

With 24/7 authentication support as part of your luxury subscription*, you can contact our authentication team whenever questions arise. From troubleshooting technical issues to optimizing workflows, our dedicated team is ready to assist—day or night.

*Note: This feature does not apply to flagged items or Hermès Premium authentication requests.

Is 24/7 support available for all authentication services?

Currently, 24/7 support is available for all luxury subscriptions—Petit, Moyen, and Grand. Please note that flagged items and Hermès Premium authentication requests are excluded.

How can I contact the 24/7 support team?

You can reach us via [email protected] anytime, anywhere for immediate assistance.

Does this upgrade cost extra?

Not at all! It’s included in your luxury subscription plan as part of our commitment to providing unmatched service and value.

Let’s Make Luxury Resale Even More Seamless

This isn’t just a support feature; it’s a promise. A promise that Entrupy is here for you whenever and wherever you need us. As luxury resale continues to evolve, Entrupy is dedicated to providing the tools and support you need to thrive in this dynamic industry.

Ready to elevate your resale experience? Dive into the future with Entrupy’s 24/7 luxury support and make 2025 your best year yet!