return fraud detection

One honest transaction at a time—ensuring the product returned is the same as the product shipped.

REINFORCE security with AUTHENTICATION & fingerprinting

Entrupy in your Workflow

01.Track & Authenticate Incoming Inventory

Expedite standard operations by processing & authenticating high-value merchandise with unprecedented accuracy.

02.Verify Inventory Before In-store Sales

Provide additional quality assurance at the point of sale by confirming the item matches your registered inventory.

03.Rescan to Validate Inventory During Returns

Whether in store or at a processing center, confirm a product’s identity to ensure the returned item is the same as the one sold.

04.Streamline Post-sale Support

Cross-inventory traceability makes it easy to identify registered inventory that’s eligible for repairs and other warranty services.

Is Entrupy Fingerprinting Right For Your Business?

Retailers

Make sure you get what you give—Fingerprinting makes return fraud a problem of the past

Online Marketplace

Root out fraudulent returns on your platform with the smartest, scalable AI solutions

Pawnshops

Authenticate and track the hottest brands—no expertise necessary

Supply Chain

Create invisible traceability & virtually tag every single product

why authenticate with entrupy

Avoid Fraud

Easily deployed at the point of sale, Entrupy Fingerprinting is the most accurate way to spot and stop attempts at “switch” fraud.

Build Trust

Ensure the quality and authenticity of everything you sell (and return) while protecting your most valuable asset—your reputation.

Augment Teams

Entrupy Fingerprinting is the infinitely scalable & affordable alternative to hiring and managing a team of product experts.

Expedite Returns

Provide instant confirmation of a product’s identity, enabling speedier processing & refunds.

Add Invisible Traceability

From checkout and returns to post-sale support, Entrupy Fingerprinting offers reliable, instant identification at any stage for end-to-end protection.

Manage Liability

Protect your brand and eliminate the risk of complaints, lost reputation, or lawsuits stemming from return fraud and faulty goods.

How it Works

01. Select

Use Entrupy’s device to capture a microscopic image of each item.

02. Scan

Images are processed by Entrupy’s patented technology.

03. Submit

The unique, minute details that make that item unique are recorded and associated with a permanent, unalterable identification code.

04. Ready

At any point, the item’s identification can be reconfirmed with an additional scan.

Product categories that we support

Handbags & Accessories

Sneakers & Footwear

Watches

Apparel

FREQUENTLY ASKED QUESTIONS

We hope that the following FAQ list will help you answer some of the more common questions you may have. If you have further questions, please contact Entrupy by calling (888) 368-7879 or by clicking Contact us.

How does Fingerprinting work?

Every item, even those that are mass produced, has unique characteristics that distinguish it from other objects. Entrupy Fingerprinting leverages microscopy and artificial intelligence to capture and record these differences, enabling that item to be re-identified at any point in its lifecycle.

What types of products are supported by the Fingerprinting solution?

Fingerprinting is applicable to any physical product without requiring physical modification of the product. Entrupy has already developed fingerprinting for designer bags & accessories, watches, beauty products, wine & spirits, electronics and medical equipment.

How is Fingerprinting different from a bar code, QR code or other traditional identity systems?

Unlike barcodes, RFID tags, holograms and QR codes, Entrupy fingerprinting does not require something to be attached to or printed on the physical item. Instead, it relies on a single, microscopic image, making the process quick and easy to implement.

Entrupy fingerprinting is also more secure than traditional solutions, which could be replaced by lookalikes leading users to malicious content.

Why is it beneficial for retailers?

Entrupy Fingerprinting can easily be added to your loss prevention measures to provide an invisible layer of protection against fraudulent returns and erroneous restocking. By adding it to your inventory control processes, you’re providing your customers with a powerful demonstration of your commitment to ensuring the authenticity of everything you sell.

We all know that product experts are few and far between, and that makes the returns process easy for bad actors to exploit. Entrupy Fingerprinting can also serve as the ultimate product expert, enabling retailers and distribution to accurately verify that the item returned is the same as the item sold.

Lastly, Entrupy Fingerprinting helps improve the customer experience by enabling faster returns. The high risk of return fraud leads many retailers to implement slow and inefficient verification methods, ultimately causing delays in refunds. Entrupy Fingerprinting provides instant confirmation of a product’s identity, enabling immediate processing while ensuring counterfeits can’t penetrate the supply chain.

How do I use Fingerprinting?

Fingerprinting is easily incorporated in your existing workflow:

● Pre-sale product registration: Before or during the sale, simply scan the item using Entrupy’s device. In approximately 3 to 5 seconds, that item is forever recorded in Entrupy’s cloud database.

● Post-sale return verification: If the customer attempts to return a product, simply re-scan the item. Entrupy’s algorithms compare the item you have in hand against the registered Fingerprint image. If the product is the same, the Fingerprint will match. If it’s not the same item, then it won’t.